Advanced call logging across multiple PBXs through a simple, intuitive, cross-browser compatible web interface.
TIM Plus is the only call logger which specifically caters for mid-range SMEs wanting a single, unified management interface for logging calls for up to five telephone systems (PBXs).
It sits squarely between our entry-level, single-site TIM Professional product, and our award-winning TIM Enterprise product, which provides comprehensive management information for larger organisations whose telecommunications infrastructures employ large-scale, interconnected voice networks.
The deceptively simple user interface of TIM Plus shields the user from its powerful call processing engine and its multitude of modern features.
TIM Plus runs as a Windows Service and all of its functions, configuration, and call reports are accessible through a standard web browser, such as Microsoft Internet Explorer, Mozilla Firefox, Google's Chrome and Apple's Safari. Out of the box, the standard configuration allows you to log up to five PBXs, and has an initial capacity of up to 100 users which be spread in any configuration across these five PBXs.
It's easy to upgrade, too. Simply purchase additional capacity in blocks of 100 users (Up to a maximum of 400 users).
Product differentiators
Like TIM Professional, TIM Plus will pick up information output by your telephone system and allow you to report on these calls.
All reports available in TIM Professional are on TIM Plus but you also the advantage have of unlimited up-to-the-second Display boards. TIM Plus differs from TIM Professional in the following also:
•It runs as a service rather than an application
•It is licensed by user rather than site
•You can log up to five sites on a single license
•You get unlimited display boards as standard
•You have more export options on reports
•It uses a native SQL database rather than Microsoft Access
•You can upgrade to add our fully integrated call recording solution
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