The entire system is built upon a unique objects-based directory that places no limits on hierarchical width or depth, meaning you can faithfully recreate your company's actual structure. And by defining relationships between these objects, the system becomes intelligent... for example, it can automatically reconcile calls across 'on-net' routes.
Running exclusively as a Windows web service, TIM Enterprise consolidates all of your directory and call data in a central SQL server, offering complete peace of mind in terms of resilience and scalability.
In addition to providing multiple-format call logging reports, TIM Enterprise shares its data through an extensive set of open standards interfaces allowing integration with, and connectivity to, third-party systems such as CRM, accounting, and front-of-house applications.
Thanks to its unique live call processing engine, TIM Enterprise has the unprecedented ability to provide dynamic, statistics at any number of points inside your organizational structure, so display boards can be fully customized to show group members' call statistics, leaderboard data, and even local weather reports!
Product differentiators
We spent over three years working closely with some of our larger enterprise customers in order to define exactly why their needs were different to those of smaller organisations.
The two fundamental differences between TIM Professional and TIM Plus versions, and TIM Enterprise is in the way that it stores its call data, and its directory information. Here are a few of the other differences:
Distributed directory
Unlimited hierarchy
Unlimited Reporting Collections
Use Duplicate Extensions
International timezone reconciliation
Intelligent Inter-Site Trunk Routing
Mobile CDR Billing
Multiple Tariffs
Runs as a Windows Service
Unlimited Remote Users
Unlimited Live Statistics
Open Standards Interfaces
Uniquely Flexible Pricing
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